FAQ and Plug-In Information
Our FAQ and Plug-In information is designed to cover commonly asked questions as well as provide answers and solutions to problems you may encounter while visiting our site. If you have a question or problem that you do not see detailed here, please inform us as soon as possible by contacting our staff on our customer support department HERE.
Frequently Asked Questions
- Why am I not able to view movies immediately?
- Before receiving unlimited access to viewing our entire VOD library you will be asked to verify your email address. Once your email verification is complete, you will be granted full access, and will no longer require future verification for convenient VOD viewing.
- What software is required to view your movies?
- You must use Adobe Flash Player 9 to view any of the videos contained in this site. To install a free copy of Adobe Flash Player 9, click on the link at the bottom of this page to download.
- How can I preview a movie?
- You can preview a movie by selecting the View Photos option or by viewing the movie synopsis.
- I lost my password, how do I login?
- If you are unable to locate your password, you may use the Password Look-up feature in the Customer Service Site.
- How do I change my credit card information?
- You can easily check the billing information in the My Account portion of the Main Members Area. If you have any changes in your billing preferences that need to be made, or have any questions, you can contact us in the Customer Support section of the Main Members Area.
Plug-In Information
You must use Adobe Flash Player 9 to view any of the videos contained in this site. Click the logo to download it now.
